‘The customer is always right’
This fair policy of business doesn’t seem to make any sense to the modern day MNCs.
All they seem to be interested in is making big bucks which are not wrong by any means, but the fact is that most of the products being sold are a complete rip-off.
Even Calvin and Brian agree |
One of key examples that i would like give is based on my experience as well as several others.
'Samsung Bada' is the new word on the web and media which is creating ripples with its own series of ‘Wave - future beyond smart phones' actually its rather terrible waves .
Why I say this is, are not purely my critiques, but also the opinions of the many agitated bada customers.
To start off when you walk into a store to buy yourself a new cell phone I am sure that based on statistics 80% of gullible customers are lured into considering Samsung phones due to its eye candy looks, range of hyped features and most important of all low price tag. {Myself being one}
I don’t about how the situation is in countries of other continents but this is the scenario in most Asia Pacific countries like India where MNCs sell their low end products with lack of support and later based on the sales , improvise and finally sell their top notch products to European and North American countries.
When I asked a techaholic about the buzz created by the Samsung’s own platform for mobiles, the bada OS, this is what he had to say:
"
The future beyond smart phones project was a lucrative attempt by Samsung to capture the mobile market and test their own self-developed OS which is not wrong but the introduction of lower end models particularly to countries of large middle class population just for their dummy testing along with inadequate support services just to build upon their higher range of phones is definitely unethical.
"
Once you buy a bada phone you might like feel a proud customer of a feature loaded phone but it’s only a matter of time before you realize its lack of apps as well as lack of compatibility with almost anything!
And what about those Samsung apps, you don’t get one decent app if you have the wave 1 models like s5253, s533, s575 if you do get it will cost more than Rs.300, not to be offensive but 90% of the people download apps to their phone for free but on bada its virtually impossible to get even one paid app for free as its almost impossible to crack it. Whereas if you would have bought a Nokia phone, and even if it was cheaper you would definitely find thousands of apps for free on the Ovi store and even get the paid apps for free just by running a Google search for it.
I mean what is Samsung trying to prove, that they are sovereign defenders of illegal downloading
80% of the population downloads something or the other illegally. They have developed a mechanism by which customers are forced to pay for good apps, thanks to Kies.
I mean why be so greedy?!
So the next time you are hanging out with you geeky friends showing off your smart phones and their apps, how would you feel when you see some android phone owners relishing in happiness with amazing and FREE android apps , while you are stuck with the worst kind BADA OS with useless apps.
Looking at the eye candy Football game picture above you would feel amazed and get lured into buying it, thinking that such amazing games are available even for Wave 525, which makes it close to an itouch Fifa 11 game.
But believe me guys no such game exists for the 525 or other cheap versions
I mean its OK that phone cannot support such high-end games but why add photoshop editing to it and lie to gullible customers about its not so amazing .................